Parents

The First 14 Days: A Director's Playbook for Settling-In

A mother carrying her young daughter, the moment before a nursery goodbye

Photo by Andriyko Podilnyk on Unsplash

A good settling-in plan does one thing above all: it lets a child build a bond with one named educator before being asked to cope without their parent. Everything else, the schedules, the paperwork, the goodbye rituals, exists to serve that single transfer of trust. Here is a complete director's playbook: a day-by-day two-week plan, the three settling-in approaches compared (including the German Berlin and Munich models that English-language guides rarely mention, and that are well worth stealing from), goodbye rituals that actually work, and the letter that answers parents' questions before they ask.

Settling in is not the child getting used to you. It is trust being built, visit by visit.

Why settling-in matters: attachment and the key person

Under three, children explore new environments only from a position of safety, which in practice means: within reach of someone they trust. On day one, that is the parent and nobody else. The entire craft of settling-in is transferring that function to the child's key person, the named educator the EYFS statutory framework requires every child to have.

A child is settled not when they stop crying at the door, but when the key person works as a secure base: the child accepts comfort from them, eats with them, sleeps near them, and returns to them for reassurance between adventures. Every step of the plan below is pass/fail against that one test.

Rushing this stage is the most expensive shortcut in early years: children who were hurried through settling-in cry longer over months, get ill more often in the transition period, and their parents, who never saw trust being built, stay anxious, and anxious parents generate most of a director's hardest conversations.

The 2-week plan, day by day

The first goodbye: short, honest, waved through the window
placeholder · visual to come

Days are a guide; the child sets the pace. The non-negotiables are marked.

Day What happens Separation
1–3 Child and parent attend together for 60–90 minutes. Parent sits at the edge as the secure base; the key person makes contact through play, never pressure. Non-negotiable: no separation in the first three days, even if the child seems happily independent. none
4 First separation. Parent says a clear, short goodbye, leaves the room, stays in the building. The child's reaction sets the pace: comforted quickly means extend; inconsolable means stop and retry in a few days. Never attempt the first separation on a Monday. 10–30 min
5 Repeat and slightly extend. Key person takes over one care moment (snack, nappy change). 30–60 min
6–7 A morning including breakfast or snack, parent still in the building. 1–2 hrs
8–9 Morning including lunch, parent reachable by phone. 3–4 hrs
10–11 First nap at nursery, the deepest trust test of all. half day
12–14 Full booked hours. Settled means: comforted by the key person, eating, sleeping, playing. full session

Three approaches compared

Parent-led gradual entry is the loose standard across much of the UK and US: a handful of taster sessions of increasing length over one to two weeks, shaped around the family's availability. Flexible, familiar, and its weakness is exactly that flexibility: without a named model, quality depends entirely on the individual educator, and separations often happen before any real bond exists.

The Berlin model (Berliner Eingewöhnungsmodell), developed at Berlin's INFANS institute from attachment research, is the structured version of the plan above: a strict three-day no-separation foundation phase, a deliberate first-separation test on day four whose outcome determines a shorter or longer schedule, then stabilisation and closing phases. Its discipline is its gift: nobody separates early because the diary is busy.

The Munich model (Münchener Eingewöhnungsmodell) runs gentler and longer, around four weeks: the child first participates in the full group day alongside the parent for a week or more, befriending the room, the routine and the other children, before any separation is attempted. The group itself is treated as a settling resource, and the other children often do more of the welcoming than the adults.

Gradual entry Berlin model Munich model
First separation varies, often early day 4, by design week 3, after full familiarisation
Typical length 1–2 weeks 2–3 weeks ~4 weeks
Parent's role drop-off based secure base at the edge active participant in the day
Strength flexible structured, evidence-based gentlest, uses the peer group
Watch out for accidental rushing rigidity if applied by calendar staffing load, parent availability

Whichever you choose, write it down, train the whole team on it, and tell parents about it before day one. A model nobody can explain is not a model.

Goodbye rituals that work

The ritual is the child's proof that goodbyes are predictable. Good ones are short, identical every time, and end with a clear handover:

  • The window wave: child and key person wave from the window until the parent turns the corner, then immediately begin something ("let's see who's at the playdough table").
  • The same sentence every day: "I'm going to work; after your nap I'll pick you up." Young children parse the day's structure far better than clock times.
  • A piece of home: a comfort object or a small family photo in the cubby gives the child an anchor to visit mid-morning.
  • One kiss, one hug, go. Loving but not negotiable. The lingering triple-return goodbye feels kind and is the single most reliable way to make a child cry longer.

And the oldest rule in the book, worth printing on the wall: never sneak out. A child who discovers their parent vanished will spend the next weeks watching the door instead of playing.

What to tell parents: the letter

Send this before the first session; it answers 90% of questions before they exist. The skeleton:

  1. Our approach in three sentences, and why ("your child will first build a bond with [key person's name], then we separate in small steps").
  2. The schedule, with an honest range: "most children need two to four weeks; some need more and that is fine."
  3. Your role: present but boring at first; always say goodbye, never slip away; keep agreements to the minute.
  4. What to bring: change of clothes, comfort object, family photo.
  5. How we communicate: "we will send you a photo or short update during separations", which is the single most anxiety-reducing sentence available to a nursery. (It is also, honestly, the feature parents thank us for most: a ten-second photo update through the parent app during the first separations turns a parent's worst work morning into a normal one.)
  6. The key person's name, with a photo if you can.

When settling takes longer

Some children need six weeks, and a few signals tell you to adjust rather than push:

  • Inconsolable separations after day 10: shorten the separations again and add parent-present days. A step back now saves a month later.
  • The key person isn't landing: chemistry is real. Trying a different educator is professional practice, not failure.
  • The home context changed: new sibling, house move, illness. Pause rather than persist; the model will still be there next week.
  • Document the little things. Thirty seconds of notes per day, how long the separation lasted, how quickly comfort worked, what helped, turns "it's not going well" into a visible trend line, and gives you something concrete for the conversation with parents. Our partner settings log these as voice notes in the moment and have the whole settling history in hand at the two-week review.

One last honesty: occasionally six weeks reveal that the timing or the setting isn't right for this child yet. Saying so, kindly and early, is not a defeat. It is the clearest demonstration a nursery can give that the child, not the contract, comes first, and families never forget it.

Frequently asked questions

How long does settling in at nursery take?

Most children settle within two to four weeks of starting, with the structured settling-in sessions themselves typically spanning one to two weeks. Younger children, children with no childcare experience and children starting during a turbulent family period often need longer, and that is normal rather than a problem.

Should parents stay during settling-in sessions?

Yes, especially in the first days. A parent in the room is the secure base from which the child explores and builds trust with the key person. The parent's job is to be present but boring: available for reassurance, not competing with the educators for the child's attention.

Is crying at drop-off normal?

Completely. Protest at separation is a healthy attachment behaviour, not a verdict on your nursery or the parent's choice. The question that matters is what happens in the two minutes after the door closes: a settled child lets the key person comfort them and moves into play. If a child stays inconsolable for long stretches, slow the plan down.

What is the key person approach?

In the EYFS, every child must be assigned a key person: one named educator who builds the primary relationship with the child and family, handles most of their care moments, and acts as their secure base. Settling-in is largely the process of this relationship forming, which is why the same educator should handle all of a child's early sessions.

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